Prohibited & restricted
What we can and cannot carry
Some of this is legal, some is insurance, and some is common sense. If your item is not listed and you are unsure, call 0204 569 1407 — it takes thirty seconds to check and saves a wasted collection.
We cannot carry
- Cash, bullion and negotiable instruments
- Illegal goods and controlled substances
- Firearms, ammunition, explosives and fireworks
- Live animals
- Human remains
- Hazardous goods outside [ADR CLASSES]
- Counterfeit goods
We can carry, with prior arrangement
- High-value consignments above £[AMOUNT] — declare at booking
- Temperature-sensitive and cold-chain goods
- Medical and diagnostic samples in compliant packaging
- Alcohol and tobacco with duty documentation
- Lithium batteries within [SPECIFY LIMITS]
- Fragile, oversized or irregular loads
Dispatch today
Item not on either list?
Call and describe it. Thirty seconds, no wasted collection.
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