Baggage repatriation & airport logistics
Delayed bags. A hard SLA. One driver moving
Dedicated, time-critical road transport for mishandled, delayed and airside-cleared passenger luggage. We work directly with ground handling agents, airlines and airport logistics networks to deliver door to door across Greater London, the Home Counties and nationwide.
The gap between the belt and the passenger's door
A mishandled bag stops being an airline problem the moment it clears the belt. It becomes a road logistics problem with a contractual clock attached, and the SLA does not pause for traffic.
We move mishandled, delayed and airside-cleared baggage under contract to ground handling agents, airlines and airport logistics networks. The work is priced and dispatched the same way as our other time-critical jobs, one driver, one vehicle, direct to the address, with the reporting a GHA contract actually requires behind it.
Coverage runs across Greater London and the Home Counties as standard, with nationwide delivery available for passengers travelling on from the airport before their bag catches up with them.
Built for GHA and airline work
- Tailored contract and overflow capacity for ground handling teams and commercial carriers
- Dedicated 3.5t LWB fleet, sized for multi-drop routes to hotels and residential addresses
- Fully vetted drivers, verified right-to-work status, no informal labour
- Commercial goods-in-transit and hire-and-reward insurance held as standard
- Scheduled daily trunking, same-day express, and surge capacity during disruption events
What a GHA or airline contract actually gets
- Fleet
- Coverage
- Workforce
- Insurance
- Service patterns
- Reporting
- Onboarding
- Dedicated 3.5t long-wheelbase vans, route-optimised for multi-drop delivery to hotels, residential addresses and transit hubs
- Greater London and the Home Counties as standard, UK mainland nationwide by arrangement
- Fully vetted drivers under compliant UK labour models, with verified right-to-work checks at onboarding, not on request
- Commercial goods-in-transit and hire-and-reward cover held on every vehicle used for this work
- Scheduled daily trunking routes, same-day express dispatch, and emergency surge capacity during airport disruption events
- Delivery confirmation and audit trail supplied in the format your SLA requires. Tell us the reporting standard at onboarding and we will match it
- Rate card, service level agreement and escalation contacts agreed before the first job runs, not worked out during one.
Options
Ground handling agents, airlines, and the networks between them.
We take overflow and scheduled capacity from ground handling teams operating at UK airports, and direct contracts from airlines managing their own mishandled baggage process. If your current provider cannot flex for a disruption day, that is usually the conversation that starts a contract with us.
Scheduled
Daily trunking
A fixed route and time, run every day regardless of volume, priced as a standing contract rather than job by job.
Reactive
Same-day express
A bag clears the belt, a passenger is waiting at an address, and the job needs to move within the hour.
Surge
Disruption capacity
When a delay, a strike or a weather event backs up baggage handling, we hold overflow capacity ready rather than building it from a standing start.
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